
AI Smart Guest Recognition & Personalised Welcome System
An intelligent face-recognition system that identifies guests at entry, displays their name in their native language on a big welcome screen, and instantly equips the waiter with their full history for hyper-personalised service.Pain Points We Solve
Guests feel unrecognised and treated like strangers, even if they are regulars.
Staff forget customers’ names, preferences, or past orders.
No systemised way to offer personalised service across multiple staff shifts.
Delayed greetings or lack of attention reduce emotional connection and loyalty.
Manual lookup of customer details takes time and causes inconsistency.
Key Advantages
Creates a VIP-style personalised welcome for every guest with instant name + face recognition.
Displays guest name in their native language, creating an emotional connection from the moment they enter.
Equips waiters with full customer history (favourite drinks, dishes, spend patterns, allergies) the moment the guest reaches the table.
Ensures consistent, hyper-personalised service across all staff shifts — no dependency on memory.
Speeds up greeting, order taking, and upselling with real-time customer insights.
Increases customer loyalty, repeat visits, and overall satisfaction by making every guest feel recognised and valued.
Ready to Transform Your Business?
Get in touch with us to learn more about how AI Smart Guest Recognition & Personalised Welcome System can revolutionize your operations.